MSPs and IT service providers
IT staffing for MSPs
Managed service providers live and die on staffing. A new client means new seats to fill fast, and a slow quarter means you can't carry people on the bench. Madrone gives MSPs proven techs and engineers on contract for onboarding and projects, and direct hires for the roles you keep.
Who we serve
Roles we place
| Role family | In demand here |
|---|---|
| IT support | Help desk, desktop and field technicians, NOC analysts |
| Infrastructure and systems | Systems engineers, Microsoft 365, Intune and Azure admins |
| Networking | Network and firewall engineers |
| Cybersecurity | SOC analysts and security engineers |
| Cloud and DevOps | Cloud engineers for client migrations |
What AI is changing
MSP clients now expect AI help: Copilot rollouts, data cleanup and tighter security. That means MSP techs need cloud identity and Microsoft 365 skills that weren't in the Tier 1 job a few years ago.
Questions
Can contractors start fast for a new client?
Most roles are filled in one to three weeks, and a contractor can end with one week's notice if the client work ends.
Do you only do contract?
No. Contract, contract-to-hire and direct hire. Many MSPs use contract-to-hire to see a tech on real tickets before they commit.